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PRIVACY POLICY
CONTENT OF PRIVACY POLICY
I. Privacy and information sharing policy
1. Purpose
SIGHTISM respects privacy and wants to protect your personal and payment information. The "Privacy Policy" below is the commitment we make to respect and protect the rights of visitors.
2. Specific regulations
2.1/ Collect information
- When customers make transactions/register to open an account at sightism.com, customers must provide some necessary information. Customers naturally provide information for SIGHTISM to support returns/warranties as well as notify customers of incentives.
- Customers are responsible for ensuring the information is correct and always updated completely and accurately.
- If customers want to change previously provided information, there are 2 ways: Meet directly with the sales staff at the store or call the company's customer service hotline: +84 772 251 188. Provide old information to edit and new information to be updated on the information system.
2.2/ Store and secure private information
- Customer information, as well as exchanges between customers and SIGHTISM, are stored and secured by SIGHTISM's system.
- Information will be stored from the time the customer provides it on SIGHTISM's system and will not be lost (permanently stored).
- SIGHTISM has appropriate technical and security measures to prevent unauthorized access and use of customer information.
2.3/ Use of customer information
- Only internal departments are allowed to use stored customer information including: Marketing Department, Customer Care Department, Sales staff at the store and online sales and shipping teams. .
* SIGHTISM has the right to use the information provided by customers to:
- Delivery to the address you provide.
- Providing information related to products, benefits, incentives or other correspondence.
- Process orders and provide services and information through the sightism.com website according to your requests.
- Use information collected from cookies to improve user experience and quality of sightism.com services.
- SIGHTISM uses customer phone number information to create a member account. From there, the "Loyalty Program" was created, providing special incentives and benefits exclusively for SIGHTISM's loyal customers.
3. Link to other websites
- Customers are responsible for protecting their account information and not providing any information related to sightism.com accounts and passwords on other websites.
4. Share customer information
SIGHTISM commits not to share customer information with any other company except companies and third parties directly related to delivery. We may disclose or provide your personal information in the following cases:
- When requested by law enforcement agencies.
- Share customer information with advertising partners like Google, for example, remarketing customers based on customer behavior.
- Market research and analysis reports are absolutely not transferred to third parties.
5. Use of Cookies
When customers use services or view content provided by SIGHTISM, we automatically collect and store certain information in server logs. This information includes:
- Details about how customers use SIGHTISM's services such as search queries.
- Internet protocol address.
- Device problem information such as error, system activity, hardware settings, browser type, browser language, date and time of your request, and referral URL.
- Cookies can uniquely identify the customer's browser or Account
6. Contact, answers, questions.
Whenever customers need support, please contact SIGHTISM at Email: wearesightism@gmail.com - Phone: +84 772 251 188
II. Payment security policy
SIGHTISM has its own payment transaction security standards to ensure the safety of customers' payment information.
For any questions about the program, please contact:
Customer care hotline: +84 772 251 188
Website: sightism.com
Email: sight@sightism.com
Facebook Page: facebook.com/sightism.vn
SIGHTISM store address:
Level 2, 26 Gieng Don, Tran Hung Dao Ward, Halong, Quang Ninh, Vietnam
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