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RETURNS & EXCHANGES POLICY

Policies

  1.  Refunds/exchanges must be made within 7 days of receiving the package.

  2.  All items must be returned in the condition in which they were received, brand new, unused and inside their original packaging.

  3. Exchanges are subject to stock availability.

  4. Sale items are non-refundable.

  5. We are not responsible for loss or damage during return shipment.

  6. If the item has arrived damaged we must be notified within hours of package being received.

  7. The return package must be tracked, if you cannot provide a tracking number a refund cannot be issued if the item is lost.

 

Important Information

 

Once items are received and approved by us, a refund will be issued for the returned items. If you wish to make an exchange then we will issue a refund and you may re-purchase your favorable product.

For returns please note that unless the item is faulty or the wrong piece, shipping costs won't be refunded and the shipping costs of returning/exchanging a product is also at the customer's own expense.

If the wrong address is entered and the item must be sent back and re-sent, the cost must be covered by the customer.

 

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